People skills are
one of the most important skill sets needed in business. Yet, only about 7% of training and
development, goes into people skills development.
Why are people
skills so important? 87% of the problems
in companies are people related. This affects retention, mergers and acquisitions, bottom and top line results, not
to mention discretionary effort and productivity.
What do we do
about it? Spend money on people skills
by training your sales, management, leadership, service, procurement, marketing
and other departments. People are our most important asset.
Invest in them and they will invest in you.
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